Quote:
Originally Posted by dave If someone has a problem (Or thinks they have) with a manufacturer they should contact them directly, and not post their grievences on a public forum. 
GD and AK seem to have got that message across to their customers, or their customers understand the implications to this quite well. 
Some Dax customers however........
Getting drawn into a slanging match doesn't go down well.
Always contact the manufacturer first. If you don't get satisfaction then post away.
IMHO.
This of course excludes me and any grievance I might have with a certain engine supplier from the States, having tried that in the past and got nowhere.   |
Well said Dave, the amount of p1ssed off "old" Pilgrim customers that I have talked to who not even think of contacting Pilgrim direct just beggars belief
AK, BAE, JRV8, DB Replicas, (hope I have not forgotten anyone) although having a presence on here have never fallen foul of that and they must be applauded for their excellent customer service
